For any valuation order to proceed, payment must be completed. Your order will display an "Awaiting Payment" status until this is done.
To ensure your property valuation can begin without delay, please follow the payment instructions below based on your order type:
For Scheduled Fee Orders:
Step 1
Initiate Payment: Look for the "Pay Now" button next to your order. Click this to begin the payment process.
(If you're still in the process of requesting a valuation quote, you might find this option within that workflow. Refer to our "Understanding Valuation Order Types" article for more details.)
Step 2
Choose Payment Method: Select your preferred payment option (e.g., Credit Card, Account2Account).
Step 3.
Enter Payment Details: Provide the necessary payment information accurately for your chosen method.
Credit Card
Account2Account
Step 4
Review and Retry (if needed): If your transaction is declined, please review the entered details carefully and attempt payment again.
Step 5
Confirm Approval: Once your transaction is approved, click "Next" to finalize the payment process.
Once a transaction has been approved your valuation will progress to the next stage in its process.
For Quoted Orders:
Step 1
Accept Your Preferred Quote: First, you need to accept the quote that is most suitable for you. Click the "Accept Quote" button associated with your chosen quote.
Step 2
Proceed to Payment: Accepting the quote will direct you to the payment steps as outlined above for Scheduled Fee Orders (Steps 2-5).
Once your payment transaction has been approved, your valuation order will automatically progress to the next stage of its process.