Valuation statuses

When you track your valuation order, you'll see different statuses that indicate its current stage. Here's a breakdown of what each status means:

Pending Action Statuses (Often require your attention or indicate waiting periods)

• Awaiting Payment: Please make payment as soon as possible to avoid delays in your valuation. Your valuation cannot proceed until payment is made.

• Awaiting Quotes: Valuers have been requested to provide quotes for your valuation order. This status applies to "Quoted Orders."

• Quote Review: Quotes have been submitted for your review. This status applies to "Quoted Orders" where you need to select a preferred quote.

• Under Review: Please contact your Broker/Lender to assist with this status.

• Cancelled: Your valuation order has been cancelled. Please contact your Broker/Lender to assist.

• In Dispute: There is a dispute regarding your valuation. Please contact your Broker/Lender to assist.

In Progress Statuses (Indicate the valuation is actively moving forward)

• Valuer Assigned: A valuer has been assigned to your order. They will be in touch to arrange the inspection.

• Inspection Set: Your valuer has set an appointment to carry out the valuation.

• Property Inspected: The property has been inspected by the valuer, and your valuation report is currently being compiled.

Completed Statuses (Your valuation is ready or dispute resolved)

• Completed: The valuation has been completed and is now available for you to download.

• Dispute Resolved: The dispute regarding your valuation has been resolved. Please contact your Broker/Lender if you require further assistance or clarification.