---
title: Valuation statuses
description: Valuation statuses
---
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# Valuation statuses
## Understanding Your Valuation Order Status
When you track your valuation order, you'll see different statuses that indicate its current stage. Here's a breakdown of what each status means:
### Pending Action Statuses (Often require your attention or indicate waiting periods)
- **Awaiting Payment:** Please make payment as soon as possible to avoid delays in your valuation. Your valuation cannot proceed until payment is made.
- **Awaiting Quotes:** Valuers have been requested to provide quotes for your valuation order. This status applies to "Quoted Orders."
- **Quote Review:** Quotes have been submitted for your review. This status applies to "Quoted Orders" where you need to select a preferred quote.
- **Under Review:** Please contact your Broker/Lender to assist with this status.
- **Cancelled:** Your valuation order has been cancelled. Please contact your Broker/Lender to assist.
- **On Hold:** Your valuation order is currently waiting on an action from yourself or your banker/broker. This could delay the completion of your valuation so if you have not been contacted please reach out to your banker/broker to understand what is required to progress this order further.
- **In Dispute:** There is a dispute regarding your valuation. Please contact your Broker/Lender to assist.
### In Progress Statuses (Indicate the valuation is actively moving forward)
- **Valuer Assigned:** A valuer has been assigned to your order. They will be in touch to arrange the inspection.
- **Inspection Set:** Your valuer has set an appointment to carry out the valuation.
- **Property Inspected:** The property has been inspected by the valuer, and your valuation report is currently being compiled.
### Processing Statuses (Brief, automatic steps, no action needed from you)
- **Processing Quote Acceptance:** Your quote acceptance is being finalised. This happens automatically, and your order will update to "Awaiting Payment" shortly.
- **Processing Price Adjustment Acceptance:** Your acceptance of the price adjustment is being finalised. This happens automatically, and your order will update to "Awaiting Payment" shortly.
- **Processing Price Adjustment Rejection:** Your rejection of the price adjustment is being finalised. This happens automatically. Please contact your broker/banker to discuss next steps.
- **Processing Successful Payment:** Your payment is being finalised. This happens automatically, and your order will update accordingly shortly.
- **Processing Request For Quotes:** Your request for valuation quotes is being processed. This happens automatically, and your order will update to "Awaiting Quotes" shortly.
### Completed Statuses (Your valuation is ready or dispute resolved)
- **Completed:** The valuation has been completed and is now available for you to download.
- **Dispute Resolved:** The dispute regarding your valuation has been resolved. Please contact your Broker/Lender if you require further assistance or clarification.
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