---
title: Who is Valocity?
description: Who is Valocity
---

[Skip to content](https://kb.valocityglobal.com/myvalocity/who-is-valocity#main-content)

English - New Zealand

Show submenu for translations

![Valocity\_Blue-Grey-Apr-28-2025-05-27-10-8876-AM](https://kb.valocityglobal.com/hs-fs/hubfs/Valocity_Blue-Grey-Apr-28-2025-05-27-10-8876-AM.png?width=200&height=93&name=Valocity_Blue-Grey-Apr-28-2025-05-27-10-8876-AM.png)

Open main navigation

Close main navigation

- English - New Zealand
  
  Show submenu for translations
- [Contact us](https://www.valocityglobal.com/en/contact-us/)

[Contact us](https://www.valocityglobal.com/en/contact-us/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [myValocity](https://kb.valocityglobal.com/myvalocity?hsLang=en-nz)
2. [General](https://kb.valocityglobal.com/myvalocity/general?hsLang=en-nz)

# Who is Valocity?

## Find out who Valocity is and what we do

When you apply for a home loan or require a property valuation, your **Bank or Mortgage Broker** may order a valuation on your behalf through the **Valocity platform**. This article explains how the process works, Valocity’s role, and what to do if you have questions or concerns about your valuation.

#### What is Valocity’s Role?

Valocity provides the technology platform used by banks, brokers, and valuers to manage the valuation process from start to finish.

We:

- Facilitate the ordering and delivery of valuation reports.
- Support the process of raising and resolving valuation queries.
- Ensure Quality Control: Our team of Registered Valuers reviews reports to ensure they comply with:
  
    - International Valuation Standards
    - Industry guidance papers
    - Bank-specific requirements and methodologies

We do not:

- Provide or complete the valuation report ourselves.
- Influence the Valuer’s professional opinion or market assessment.

As outlined in [Section 5.1 of Valocity’s Terms and Conditions](https://kb.valocityglobal.com/myvalocity/valuation-terms-and-conditions?hsLang=en-nz), we remain independent of the Valuation Firm. The valuation is solely provided by the independent Valuer engaged.

- [General](https://kb.valocityglobal.com/myvalocity/general?hsLang=en-nz)
- [FAQs](https://kb.valocityglobal.com/myvalocity/faqs?hsLang=en-nz)
- [Getting started](https://kb.valocityglobal.com/myvalocity/getting-started?hsLang=en-nz)

[![Valocity\_Blue-Grey-Apr-28-2025-05-27-10-8876-AM](https://kb.valocityglobal.com/hs-fs/hubfs/Valocity_Blue-Grey-Apr-28-2025-05-27-10-8876-AM.png?width=150&height=71&name=Valocity_Blue-Grey-Apr-28-2025-05-27-10-8876-AM.png "Valocity_Blue-Grey-Apr-28-2025-05-27-10-8876-AM")](http://valocityglobal.com)

[mailto:support@valocity.co.nz](mailto:support@valocity.co.nz) <https://www.valocityglobal.com/en/> <https://www.linkedin.com/company/valocityglobal/posts/?feedView=all>

Copyright © 2026 Valocity Limited